Case Study
2019 Campaign
Problem
With the continued influx in new residents in Northern California, Capitol Corridor wanted to increase awareness as an environmental, reliable, fun, leisure travel transportation option. Also promoting deals & promotions to all current residents of this area.
Solution
Develop a multi-faceted media campaign that maximizes the limited budget across multiple target markets (new residents, seniors, families, students), geographic markets and campaign flights.
Background
An intercity passenger train system that provides a convenient alternative to traveling along the congested I-80, I-880 and I-680 freeways. Service is provided to commuters and leisure travelers from Auburn to San Jose, California. Consisting of six transit agencies in eight counties with a designated team managing operations at BART (Bay Area Rapid Transit). Amtrak operates this third-busiest route in the Amtrak network, which includes Amtrak trains, BART trains and Coach buses for a combined 170-mile rail corridor.
Strategy
Develop customized campaigns for each target and corresponding offer with measured results.
Plan Details
Flight Dates: January 2019 – June 2019
Media Mix: Digital Media, Digital Out-Of-Home, Radio
Geo-target: Counties of Sacramento, Placer, Contra Costa, Alameda, Santa Clara, Solano and the City of Davis.
Work with Capitol Corridor and Amtrak web teams to activate tracking media spend to online ticket sales and growth in passenger counts in media-focused cities along the Capitol Corridor routes.
Target Audiences:
- Adults 25-54, HHI $75k+, with children under 12 in the home
- Seniors, 62+
- New Residents
- College Students
Media Budget:
$300,000
Results (2019 compared to 2018)
- Online revenue from the digital media campaign increased 55%
- Overall website traffic increased 15%
- Website traffic increased 22% in focused markets
- Media Delivered Value: $416,500 against $300,000 in media spend (39%)
- Delivered Impressions: 45.7 million
- Out-Of-Home: Delivered 6.4 million bonus impressions
- Radio: Delivered an additional 55% in added value spots/promotions